Effective Date: 25 – March – 2025
BILD by Coach O, LLC (“BILD,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy (“Policy”) explains how we collect, use, share, and protect your information when you interact with our website, participate in our fitness programs, or communicate with us.
1. Scope
This Policy applies to all users of our website (www.bildbycoacho.com), mobile communications, studio visits, services, and online content (collectively, “Services”). By using our Services, you agree to the terms of this Policy and our Terms of Use.
This Policy does not cover the privacy practices of third-party service providers, websites linked to our own, or independent contractors unless specifically stated.
2. Information We Collect
We collect personal and non-personal information in the following ways:
a. Information You Provide to Us
- Contact details: Name, email, phone number
- Health & fitness details: Fitness goals, health conditions relevant to training
- Account registration: Username, password, profile preferences
- Payment details: Billing address, payment card information
- Communication: Messages, inquiries, surveys, or reviews
b. Information Collected Automatically
When you use our website, we may automatically gather
- Browser and device information
- IP address
- Pages viewed, time spent, and referring pages
- Location data (with your permission)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect for a variety of purposes, including to:
- Provide and manage your fitness experience
- Create personalized training recommendations
- Process membership purchases and payments
- Communicate updates, promotions, and studio news
- Analyze trends and improve our website and offerings
- Enforce our Terms of Use and protect our community
- Comply with legal obligation
We do not sell your personal information.
4. How We Share Your Information
We may share your information under the following circumstances:
- With trusted service providers (e.g., Mindbody, email marketing platforms, payment processors) who support our operations and must uphold confidentiality.
- For legal or safety reasons: If required by law or to protect the rights, property, or safety of our business, clients, or others.
- In the event of a business transaction, such as a merger or acquisition.
We may share aggregated or de-identified data that cannot reasonably be used to identify you for analytics and marketing purposes.
5. Your Privacy Choices
You may:
- Opt out of marketing emails by clicking “unsubscribe” in any message.
- Disable cookies via your browser or device settings.
- Request to access, update, or delete your personal data by contacting us.
Depending on your location, you may have additional rights (see Section 8 for California residents).
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, track usage, and help improve our website. You can manage cookie settings in your browser at any time.
7. Security of Your Information
We take security seriously and use appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the internet or electronic storage is 100% secure.
Please keep your account credentials confidential.
8. Privacy Rights for California Residents
If you reside in California, you may have additional rights under the California Consumer Privacy Act (CCPA), including:
- The right to know what personal information we collect, use, and share
- The right to request deletion of your personal information
- The right to opt out of any sale of your personal data (we do not sell personal data)
- The right not to be discriminated against for exercising your privacy rights
To make a request, email us at admin@bildbyco.com or call 239 – 438 – 1147.
9. Children’s Policy
Our services are not intended for children under 13. We do not knowingly collect personal information from children without parental consent.
10. Links to Other Websites
Our website may include links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
11. Changes to This Privacy Policy
We may update this Policy from time to time. We will notify you of material changes by posting an updated version with a new effective date on our website.
12. Privacy Policy
f you have questions or concerns about this Privacy Policy, please contact us at: admin@bildbyco.com or call 239 – 438 – 1147.
